If this happens.
Wait 20 minutes and then try to log in again.

You can delete your account under the “my account” tab.

Enter your password and press “Confirm”

Go to “my account”

Press the “Change password” button

Forgot your password?

Go to the “Login” page and tap “Forgot password?”

There you will be prompted to enter the email you used for initial registration (account creation) here at theoryfilm.no

 

If the email matches the one you used for initial registration, you will soon receive an email with instructions on how to reset the password associated with your account.

 

Haven’t received email? Check your spam filter.

 

If you get an error message stating that the user does not exist,
then you do not have an account or you used another or incorrect email when first registrering at our site and we most likely cannot help you.

The films should be able to be played on all devices and browsers, but some browsers are better and more up to date than others.

 

We recommend Google Chrome browser on ALL devices like 60% of all world users already do.
YES, even on your “Apple” tablet.

 

Always ensure that the “browser” you use is updated to the latest version.

 

We would also recommend that you always have your device updated to the latest available operating system.

 

In most cases this will solve all playback issues.

Contact Us!

Normal processing time for inquiries is 48 hours. However, the vast majority of answers can be found in the list above. Questions answered there are not answered in this list.

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